Strategic program governance

Gain an overview of the ServiceNow recommended program governance program.

Use this template to create and maintain your program governance and steering committee.

See the recommended roles and responsibilities needed to support your implementation.

Determine the applicable priority of submitted demands.

Present high-level project status and critical issues to your audience.

Ensure that your technical teams continue to learn and grow with these training options.

Inform your IT leadership about the value of ServiceNow Configuration Management Database.

This white paper offers details from defining requirements to development of your data model.

Use this Excel template to map the ServiceNow services you offer and any overlaps between your services.

Gain insight into how to identify and cultivate champions in your organization.

Use these templates to present the vision, focus, and next steps for your ServiceNow program.

Initiate internal conversations about service maturity and how to get to the next level.

Use this document to gather the right information as you prepare for your ServiceNow project.