Accelerate your upgrade to:
Madrid
Perform your Now Platform Madrid release instance upgrade with ease starting with essential resources.
Upgrade tools and information
- Madrid communications package
- Upgrade planning checklist
- Upgrade your instance
- Changes to plugins the Madrid release
- Upgrade from Jakarta to Madrid
- Upgrade from Kingston to Madrid
- Patching & upgrades community
- How to manage instance upgrades
- The Total Economic ImpactTM of Staying Current with ServiceNow Upgrades (PDF)
- Upgrades Value Calculator
ServiceNow community blogs
- Madrid Release - Collected Links of Interest
- ServiceNow community blogs
- What’s New in Madrid for the Now Platform by Charles Steiner
- What's new in Customer Service Management, Field Service Management, Knowledge Management, and Communities in the Madrid release by Paul Selby
- What's New In Madrid for HR Service Delivery by Nin Sandhu
- What's New In Madrid for ITOM by Emory Zhao
- ITSM Highlights in the Madrid Release by Archana Penukonda
- Madrid enhancements to Security Operations bring easy playbook creation and better vulnerability prioritization and visibility by Janene Casella
- What’s new in Governance, Risk, and Compliance in the Madrid release: Continuous risk monitoring saves time and money by Teresa Law
- IT Business Management - What’s New in Madrid Release by Anthony Okumura
- What's New in Madrid for Performance Analytics by Tom Pacyk
- What’s New in Madrid for Software Asset Management by Bryan Blackburn
