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Analyst Report

Execution is everything.

ServiceNow placed highest for ability to execute in the Leaders’ quadrant—again.

One platform. Six years a Leader. Get your 2019 Gartner Magic Quadrant for IT Service Management Tools report.

The 2019 Gartner Magic Quadrant is an invaluable tool for anyone seeking an unbiased, third-party evaluation of ITSM vendors. By better understanding the strengths of each vendor, potential customers can get insight into platform capabilities, integration opportunities, and many other factors to determine which solution best fits their needs.

This year, ServiceNow is honored to be named a Magic Quadrant Leader in the ITSM space for the sixth year in a row. Read the full, complimentary report for:
  • A full assessment of key ITSM vendors
  • An overall snapshot of the ITSM industry
  • Insight into what makes ServiceNow different
We look forward to many more years of customer-centric innovation!

Gartner, Magic Quadrant for IT Service Management Tools, 29 August 2019, Rich Doheny, Chris Matchett, Siddharth Shetty Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch