Proactive Customer Service: Myth or Reality?

How to enhance the effectiveness of customer interactions

The most successful enterprises provide a differentiated engagement and experience with the customer. By engaging in proactive customer service, organizations have an opportunity to “make a friend for life” by enhancing overall customer satisfaction and delight with the brand.

This IDC Technology Spotlight discusses the actions required to effectively develop this competency. Read the complimentary report for the:

  • Factors to consider when building a proactive service environment
  • Benefits of proactive customer service
  • Common challenges when making the transition

Blue Voltarground

Created with Sketch.

Start your path to success

All Form Fields Are Required
  • Nome
  • Sobrenome
  • E-mail comercial
  • Empresa
  • Telefone comercial
  • Gostaria de receber informações sobre futuros eventos, produtos e serviços da ServiceNow. Eu entendo que posso cancelar a assinatura a qualquer momento.
    Yes
    No
  • Mobile Phone
  • Obtenha um ServiceNow ID
  • Mostrar Strong passwords make everyone happy! Your password must contain:

    São necessários no mínimo 8 caracteres

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

    A senha não pode ser parte de seu id de e-mail

    Senha
  • Ao enviar este formulário, confirmo que eu li e concordo com a Declaração de privacidade.
Skip To Try Demo
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Declaração de privacidade..

Yes
No