Soluções

  • Produtos
  • Casos de uso
  • Setores da indústria
  • E-BOOK
  • Três estratégias para inovação
  • Aprenda a transformar a experiência de seus clientes com a inteligência artificial.
  • E-BOOK
  • Cinco passos para a transformação
  • Uma experiência de cliente conectada e proativa é essencial para os serviços financeiros.

Plataforma

  • RELATÓRIO
  • O Gartner nomeia a ServiceNow como líder no setor
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Clientes

  • SUCESSO DO CLIENTE
  • Precisamos de campeões!
  • Use nossas ferramentas e recursos para promover a ServiceNow de maneira eficaz em sua organização.

Explore

  • EVENTO
  • Knowledge 2019
  • Eleve as operações a um novo patamar de 5 e 9 de maio, em Las Vegas.

5 Steps To Digitally Transform The Client Experience

Proactive, connected, and innovative solutions for customer service management 

The existence of every financial services organization ‑ from banking to insurance ‑ hinges on a single must‑have: relationships. If a client or prospect doesn’t know you, like you, and trust you, your company won’t be around for long.

Proactive and connected customer service management is essential in the battle to obtain and retain customers and pays off in many ways. But choosing a comprehensive solution with the right components for your needs — case management, self‑service, automation, field service, knowledge management — can be complex.

Read this ebook to learn more about: 

  • The limitations of customer relationship management (CRM) 
  • How self‑service can reduce case volume
  • Resolving current and preventing future issues for your customers through automation

 

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