Practical Guide to Launching an Employee Experience Platform
White Paper for HR, IT and Employee Experience teams
Global Analyst Josh Bersin debuted a new software category called the Employee Experience Platform (EXP) that every organization must have to successfully deliver great digital experience to the workforce. Today vendors like ServiceNow offer an EXP and some organizations have the foundation of an EXP in place. But for many, this is an emerging solution. Who drives an EXP initiative? Who owns the EXP? What steps do I need to take next? Unfortunately there’s no clear guidance.
This white paper prescribes a four-step methodology to preparing you for a successful next-gen EXP initiative.