Dealing with increasing departmental demand for new applications while juggling a major backlog is a familiar balancing act. You don't have the resources to meet the demand, but letting other departments develop their own apps would create risks for your organization.
IT is transforming from a technology caretaker to a service provider tasked with enabling organization‑wide innovation. ServiceNow® Delegated Development helps IT extend application development beyond IT while maintaining control and governance over the platform, developer privileges, application resources, and data access.
And is typically used for Application Development