Terms and Conditions for ServiceNow Subscription Service
Valid July 27, 2019 to February 12, 2020
Valid June 1, 2018 to July 26, 2019
Valid August 29, 2015 to May 31, 2018
Valid November 4, 2014 to August 28, 2015
Valid June 3, 2013 to November 4, 2014
Valid February 11, 2013 to June 2, 2013
Valid May 24, 2012 to November 18, 2012
Valid February 1, 2012 to May 24, 2012
Valid November 19, 2012 to February 11, 2013
Valid November 19, 2012 to February 11, 2013
Valid May 22, 2013 to November 4, 2014
Valid February 08, 2013 to May 22, 2013
Valid May 24, 2012 to November 18, 2012
Valid February 1, 2012 to May 24, 2012
Valid November 19, 2012 to February 11, 2013
Valid November 19, 2012 to February 11, 2013
Master Subscription Service Agreement
Valid November 13, 2014 to June 30, 2018
Valid February 1, 2012 to May 24, 2012
Valid May 24, 2012 to November 18, 2012
Valid November 19, 2012 to February 11, 2013
January 23, 2020 to February 10, 2020
Valid January 23, 2020 to March 11, 2020
Valid November 18, 2019 to January 23, 2020
Valid July 25, 2019 to November 17, 2019
Valid March 6, 2019 to July 24, 2019
Valid August 12, 2018 to March 6, 2019
Valid May 25, 2018 to August 12, 2018
Valid January 11, 2018 to May 24, 2018
Valid July 7, 2017 to January 10, 2018
Valid November 3, 2016 to July 7, 2017
Valid August 10, 2015 to November 3, 2016
Valid March 30, 2015 to August 10, 2015
Valid March 19, 2015 to March 30, 2015
Valid March 3, 2015 to March 19, 2015
Valid September 3, 2014 to March 3, 2015
Valid July 14, 2014 to September 3, 2014
Valid May 24, 2012 to November 18, 2012
Valid February 1, 2012 to May 24, 2012
Valid November 19, 2012 to February 11, 2013
Subscription Service Agreement
Valid June 1, 2018 to February 12, 2020
Subscription Service Agreement
Valid November 5, 2014 to May 31, 2018
Subscription Service Agreement
Valid May 22, 2013 to November 4, 2014
Subscription Service Agreement
Valid June 1, 2018 to June 22, 2019
Valid May 31, 2018 to June 30, 2019
Valid December 21, 2017 to May 31, 2018
Valid November 13, 2014 to December 20, 2017
Valid November 4, 2014 to November 12, 2014
Valid May 22, 2013 to November 4, 2014
Subscription Service Guide ‑ ServiceWatch
Valid July 14, 2014 to November 24, 2014
Service Descriptions for Packaged Professional Services
Best Practice Technical Workshop
Valid July, 2013 ‑ May, 2017
Capability Assessment and Implementation Roadmap Workshop
Valid Feburary, 2015 – June, 2015
Capability Assessment and Implementation Roadmap Workshop
Valid August, 2014 – Feburary, 2015
Configuration Reviews (ServexpresiceNow, Extended and Health Check)
Valid August 6, 2013 – June 27, 2014
Valid November 01, 2015 to Feburary 29, 2016
Valid January, 2015 to November, 2015
Valid May 20, 2014 to January 7, 2015
Discovery Implementation (Essential and Enhanced)
Valid September 3, 2013 to May 19, 2014
Discovery Implementation (Essential and Enhanced)
Valid July 1, 2013 to September 2, 2013
Discovery Services (Configuration Review, Configuration Optimization)
Valid October, 2014 to November, 2015
Discovery Services (Configuration Review, Configuration Optimization)
Valid July, 2013 to October, 2014
Valid May, 2016 to April 14, 2017
Valid January, 2015 to August, 2015
Valid October, 2014 to January, 2015
Integration Services (Best Practice Workshop, Configuration Review, Load Testing)
Valid October, 2014 ‑ May, 2017
Integration Services (Best Practice Workshop, Configuration Review, Load Testing)
Valid July, 2013 to October, 2014
Load Testing (Assisted and Managed)
Valid August 7, 2013 to November 24, 2013
Performance Analytics ‑ Optimize
Valid June, 2016 ‑ May, 2017
QuickStart for Active Directory Password Reset
Valid March, 2014 to December, 2014
QuickStart for HR Service Management
Valid March, 2016 to July, 2017
QuickStart Deployment (IPCC and IPCC+Service Catalog)
Valid November 25, 2013 to March 15, 2014
QuickStart Deployments (IPCC and IPCC+Service Catalog)
Valid August 7, 2013 to November 24, 2013
QuickStart for IPCC+Service Catalog
Valid March 16, 2014 to May 19, 2014
QuickStart for Performance Analytics
Valid June, 2016 ‑ May, 2017
QuickStart for Performance Analytics
Valid November, 2015 to May, 2016
QuickStart for Performance Analytics
Valid June 27, 2014 to April 3, 2015
QuickStart for Performance Analytics
Valid August 1, 2013 to June 27, 2014
QuickStart for Service Catalog
Valid March 16, 2014 to May 19, 2014
Valid July, 2014 to March, 2015
QuickStart for Service Mapping
Valid May, 2016 ‑ May, 2017
QuickStart for ServiceWatch Service Mapping
Valid October 16, 2015 to March, 2016
QuickStart for ServiceWatch Service Mapping
Valid October 2, 2015 to October 16, 2015
QuickStart for ServiceWatch Service Mapping
Valid September, 2015 to October, 2015
QuickStart for ServiceWatch Service Mapping
Valid April, 2015 to September, 2015
Valid October, 2015 to March, 2017
Valid Feburary, 2015 to October, 2015
Valid June, 2014 to Feburary, 2015
Valid July 1, 2013 to November 24, 2013
Valid November 25, 2013 – June 27, 2014
Service Description for Best Practice Process Workshops
Valid November 6, 2014 to November 11, 2014
Service Description for Best Practice Process Workshops
Valid August 7, 2013 to November 6, 2014
Service Description for Best Practice Process Workshops
Valid January 1, 2013 to August 6, 2013
Service Description for Best Practice Process Workshops
Valid October 25, 2012 to December 31, 2012
Service Description for Best Practice Process Workshops
Valid September 24, 2012 to October 25, 2012
Service Description for Best Practice Technical Workshop
Valid March 1, 2013 to June 30, 2013
Service Description for Delivery Assurance
Valid June 2, 2012 to September 17, 2012
Service Description for Delivery Assurance
Valid September 18, 2012 to December 31, 2012
ServiceNow Express to ITSM Upgrade Service
Valid August 2017 to August, 2017
Valid July 20, 2014 to Feburary 4, 2015
Support Account Management
Valid November 2013 – April 2018
Support Account Management
Valid May 2018 – October 2019
Terms and Conditions for Education Services
Valid June 30, 2013 to September 30, 2013
Valid October 1, 2013 to November 24, 2013
Valid October 1, 2013 – June 27, 2014
Valid August 7, 2013 to September 17, 2013
Valid September 18, 2013 to November 24, 2013
Valid November 25, 2013 to March 15, 2014
Valid March 16, 2014 to May 19, 2014