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Service providers are riding the wave of telecom change. Seize the opportunity to build connections, eliminate silos, and improve customer experiences.

Let’s unlock your revenue.

Don’t just take our word for it

See how communications service providers like you are succeeding with ServiceNow.

Telia boosts CSAT

Enable collaboration and knowledge-sharing for a better customer experience.

Tata has 100% availability

Delight customers with transparency and improved incident response time.

OBS streamlines experience

Unified platform handles >1M incidents with digital workflows, reduces calls.

Empowering employees

See how Belgium’s largest telecommunications company uses ServiceNow CSM.

Featured resources

EBOOK

Unlock new opportunities

Three strategies to reduce B2B churn in telecom and drive profitable growth.

INFOGRAPHIC

Transformation roadmap

10 steps to transform customer service in telecommunications.

DATA SHEET

Modern service management

Explore the benefits and challenges of service management modernization.

SOLUTION BRIEF

Transform the experience

See how to evolve your customer experiences in the era of IoT and 5G.

WHITE PAPER

Think digital-first

Break free from old systems to stay relevant in the smartphone generation.

Webinar On-demand

Proactive customer service

Learn about the best practices for delighting digital customers.

Join us at a live event

INDUSTRY EVENT

TM Forum: Sept. 23-27, Dallas

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Industry Event

MWC19: October 22-24, Los Angeles

Discover how you can turn disruptive innovation into new revenue streams.

Industry Event

TM Forum: 12-14 Nov, Malaysia

Learn how to drive pro-active service assurance across your communications.

SERVICENOW EVENT

Now at Work coming to you

Join an event near you to unlock the power of digital workflows for telecom.

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Connect with experts at ServiceNow and other champions in the telecom sector to discuss common challenges and how to unlock your potential.

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