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Telia boosts CSAT

Enable collaboration and knowledge-sharing for a better customer experience.

Tata has 100% availability

Delight customers with transparency and improved incident response time.

OBS streamlines experience

Unified platform handles >1M incidents with digital workflows, reduces calls.

Empowering employees

See how Belgium’s largest telecommunications company uses ServiceNow CSM.

Featured resources


Unlock new opportunities

Three strategies to reduce B2B churn in telecom and drive profitable growth.


Transformation roadmap

10 steps to transform customer service in telecommunications.


Modern service management

Explore the benefits and challenges of service management modernization.


Transform the experience

See how to evolve your customer experiences in the era of IoT and 5G.


Think digital-first

Break free from old systems to stay relevant in the smartphone generation.

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Proactive customer service

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Knowledge 2020 goes digital

Join us at the Knowledge 2020 Digital Experience launching May 5.


The Future of Work is now

What’s next in digital transformation? Learn how ServiceNow is making work, work better.


Now at Work 2020

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Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the telecom sector to discuss common challenges and how to unlock your potential.

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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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