Soluções

  • Produtos
  • Casos de uso
  • Setores da indústria
  • E-BOOK
  • Três estratégias para inovação
  • Aprenda a transformar a experiência de seus clientes com a inteligência artificial.
  • E-BOOK
  • Cinco passos para a transformação
  • Uma experiência de cliente conectada e proativa é essencial para os serviços financeiros.

Plataforma

  • RELATÓRIO
  • O Gartner nomeia a ServiceNow como líder no setor
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Clientes

  • SUCESSO DO CLIENTE
  • Precisamos de campeões!
  • Use nossas ferramentas e recursos para promover a ServiceNow de maneira eficaz em sua organização.

Explore

  • EVENTO
  • Knowledge 2019
  • Eleve as operações a um novo patamar de 5 e 9 de maio, em Las Vegas.
Success Pillar 1

State and measure your business goals

Define your vision for digital transformation, create your business case and roadmap, and measure your progress.

State your transformation vision and outcomes

A well-defined transformation vision sets a “North Star” for your ServiceNow team to deliver value.

Success Checklist

State your transformation vision and outcomes

Download our step-by-step action plan for building your transformation vision.

Success Playbook

Where to start the implementation journey with ServiceNow

Learn how to build the right implementation sequence and plan for the business outcomes you envision.

Build your business case

Your business case should frame how ServiceNow delivers on your objectives for transformation.

Success Checklist

Build your business case

Download our step-by-step action plan for building your business case.

Success Playbook

Build your business case

Learn how to develop a business case for ServiceNow that reflects your digital transformation goals.

Business Value Calculators

Calculate your savings

Build a custom business case for your organization in just 60 seconds.

Build a phased program plan, identify quick wins

A clearly defined, phased implementation plan can help you show value and innovate faster.

Success Checklist

Build a phased program plan, identify quick wins

Download our step-by-step action plan for building your ServiceNow roadmap and program plan.

Success Playbook

Where to start the implementation journey with ServiceNow

Learn how to build the right implementation sequence and plan for the business outcomes you envision.

Success Playbook

Eight essentials for implementation success with ServiceNow

Learn what best-in-class customers prioritize in their implementation roadmap to realize success.

Baseline and track performance, usage KPIs, and metrics

With metrics, you gain insight into how ServiceNow is generating value to meet business needs.

Success Checklist

Baseline and track performance, usage KPIs, and metrics

Download our step-by-step action plan for building KPIs and metrics to support your implementation.

Success Playbook

Baseline and track performance, usage KPIs, and metrics

Learn how to establish KPIs for your ServiceNow implementation that reflect your business outcomes.

Success Playbook

Get started with Performance Analytics

Learn how to take advantage of Performance Analytics to make better data-driven decisions.

Success Quick Answer

Creating custom dashboards

Learn how custom dashboards can deliver important metrics to the right people.